Privacy Policy
Welcome to Truly Iconic and thank you for reading this Privacy Policy. This policy applies to our shop at www.truly-iconic.com and informs you about the nature, scope, and purpose of the processing of Personal Data.
We attach great importance to data protection and the collection and processing of your Personal Data is carried out in strict accordance with the UK`s Data Protection Act 2018 (“DPA”) the General Data Protection Regulation (“GDPR”).
The Data Controller
The responsible party for the collection, processing and use of your Personal Data is:
Truly Iconic Ltd (“Truly Iconic”, “we”, “us” or “our”).
If you have any questions or comments on this Privacy Policy or Data Protection at Truly Iconic, please contact us using contact@truly-iconic.com.
General Information on Data Processing
The legal bases of processing
All Personal Data that we obtain from you via the website and shop will be processed for the purposes described in more detail below and only if one or more of the following applies:
you have given your consent,
the data is necessary for the fulfilment of a contract,
the data is necessary for the fulfilment of a legal obligation or
the data is necessary to protect our legitimate interests and your interests are not overridden.
Your data subject rights
The following rights are available to you as a data subject:
the right to information,
the right to rectification,
the right to erasure,
the right to restriction of data processing,
the right to object to data processing,
the right to revoke any consent you have given, and
the right to lodge a complaint with the competent supervisory authority.
Please contact us at any time with questions and suggestions regarding data protection and/or to enforce your rights.
Exercising your rights
If you wish to object to the collection, processing, or use of your data by us either as a whole or for individual measures, or exercise any of the rights listed, you can contact us at any time using contact@truly-iconic.com.
Any communication from us in relation to your rights as detailed above will be provided free of charge. However, in case of requests that are manifestly unfounded or excessive, in particular because of their repetitive character, we may charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or refuse to act on the request.
Updating your information
If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please contact us at any time using contact@truly-iconic.com or do so within your account, if you have one.
Access Request and updating your Personal Data
In the event that you wish to make a Data Subject Access Request, you may inform us in writing of the same using contact@truly-iconic.com. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so.
Sharing of your data
Where we share data, we make sure to use the necessary and appropriate safeguards to ensure that the security of your Personal Data is maintained and guaranteed. In particular those include standard contractual clauses, binding corporate rules and data processing agreements. If you have any questions relating to our third-party providers, please contact us for further details.
Storage and retention of your data
We process and store your Personal Data only for the period of time required to achieve the respective processing purpose or for as long as a legal retention period (in particular commercial and tax law) exists. Once the purpose has been achieved or the retention period has expired, the corresponding data is routinely deleted.
Security
We have implemented technical and administrative security measures to protect your Personal Data against loss, destruction, manipulation, and unauthorised access. All our employees and service providers working for us are bound by confidentiality and of course applicable data protection laws.
Whenever we collect and process Personal Data, it is encrypted before it is transmitted. This means that your data cannot be misused by third parties. Our security measures are subject to a continuous improvement process and our Privacy Policy is constantly being revised.
Nonetheless, please keep in mind that data transmission on the Internet can always be subject to security vulnerabilities. Full protection against access by third parties is not feasible. Upon becoming aware of a data breach, we will notify all affected individuals whose Personal Data may have been compromised, and the notice will be accompanied by a description of action being taken to reconcile any damage as a result of the data breach.
Processing of Automatically Collected Data
- a) Collection of access data and log files
We collect data on every access to our website. The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
Log file information is stored for security reasons (e.g., for the clarification of abuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is necessary for evidentiary purposes is exempt from deletion until the respective incident is finally clarified. The legal basis for the data processing is our legitimate interest in providing an appealing website.
- b) Use of cookies
We use so-called cookies on our web site. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. For further information please refer to our Cookie Policy. The legal basis for the use of cookies is your consent as well as our legitimate interest.
Shopify
We use the store system Shopify of the service provider Shopify International Limited ("Shopify"), for the purpose of hosting and displaying the shop on the basis of processing on our behalf. All data collected on our website is processed on Shopify's servers. As part of Shopify's services, data may also be transferred to Shopify Inc, 150 Elgin St, Ottawa, ON K2P 1L4, Canada, Shopify Data Processing (USA) Inc, Shopify Payments (USA) Inc or Shopify (USA) Inc as part of further processing on our behalf. In the event that data is transferred to Shopify Inc. in Canada, the appropriate level of data protection is guaranteed. Further processing on servers other than the aforementioned of Shopify will only take place within the framework communicated below. The legal basis for the data processing is our legitimate interest in providing an appealing website and shop.
Data processing when you submit it to us
Types of data processed
Inventory data (e.g., names, addresses)
Contact data (e.g., e-mail, telephone numbers)
Content data (e.g., text input)
Categories of data subjects
Visitors and users of the shop and website
Purpose of the processing
Making the shop and website available
Making the shop`s and website`s functions and content available
Responding to contact requests and communicating with users
Security measures
Reach measurement/marketing
Contacting us
If you contact us, we process the following data from you for the purpose of processing and handling your request: first name, last name, and e-mail address, and, if applicable, other information if you have provided it, and your message. The legal basis for the data processing is our obligation to fulfil the contract and/or to fulfil our pre-contractual obligations and/or our legitimate interest in processing your request.
Contract processing
We process your company details, first name, last name, e-mail address, and the data related to your contract with us data to handle the contractual relationship between you and us. The legal basis for the data processing is the fulfilment of our contractual obligations and, in individual cases, the fulfilment of our legal obligations.
Order without setting up a customer account
When placing an order in the shop, all data necessary for execution and processing are requested by means of mandatory fields: Your full name, your e-mail address, your address (billing address and, if applicable, different delivery address). Your data will only be used to process your order.
Customer account / registration
It is also possible for you to register for your purchase at Truly Iconic. For this purpose, you can choose a password together with your e-mail address, both of which will enable you to log in more easily without having to enter your data again when you make a purchase later. We store the data you enter to set up a customer account through which your orders are recorded, executed, and processed. We will hold your data for further orders as long as you maintain your registration. You have the right to access, correct or delete your registration data at any time.
Payment Data
If you make a purchase your payment will be processed via the payment service provider [Insert Name]. Payment data will solely be processed through the payment system of Shopify, and we have no access to any Payment Data you may submit. The legal basis for the provision of a payment system is the establishment and implementation of the user contract for the use of the service.
Disclosure or transfer of Personal Data
We do not transfer or disclose your information to third parties unless there is a legal basis for such disclosure. Example of such a basis is typically consent from you or a legal basis that requires us to disclose the data.
For the operation and optimisation of our website and our shop and for the processing of contracts, various service companies work for us, e.g., for IT services or the hosting of our website, for the payment and delivery of products, or order fulfilment, to whom we pass on the data required for the fulfilment of the task (e.g., name, address).
Some of these companies act for us by way of commissioned processing and may therefore use the data provided exclusively in accordance with our instructions. In this case, we are legally responsible for appropriate data protection measures at the companies we commission. We therefore agree on specific data security measures with these companies and monitor them regularly.
If we use service providers in third countries, we take additional measures to ensure an adequate level of data protection for the transfer of Personal Data and thus ensure that the transfer is generally permissible and that the special requirements for a transfer to a third country are met.
We will disclose your data to third parties or government agencies within the framework of existing data protection laws if we are legally obliged to do so, e.g., due to official or court orders, or if we are entitled to do so, e.g., because this is necessary for the prosecution of criminal offenses or for the exercise and enforcement of our rights and claims.
Sending information
We use your data for sending information ordered by you about our offer and other promotions from us to the e-mail address provided by you. If you purchase goods on our website or forget something in your shopping cart or sign up for our newsletter, we may send you information on our own similar goods to your specified e-mail address even without your consent. The legal basis for this data processing is our legitimate interest because advertising related products by way of direct advertising represents a legitimate interest for us as a business and the provider of this website. You may object to the processing of your Personal Data for the purpose of direct advertising at any time without giving reasons by unsubscribing via the unsubscribe link at the end of each e-mail or by contacting us.
Newsletter
If you have consented to receive our newsletter, we will use your e-mail address and, if applicable, your name to send you information about products, promotions, competitions, and news, as well as for customer satisfaction surveys.
You can revoke your consent to receive the newsletter or to the creation of personalised user profiles at any time with effect for the future. You will find the unsubscribe link at the end of each newsletter. The revocation leads to the deletion of the collected user data.
Advertising and Marketing
Insofar as you have also given us your separate consent to process your data for marketing and advertising purposes, we are entitled to contact you for these purposes via the communication channels you have given your consent to.
You may give us your consent in a number of ways including by selecting a box on a form where we seek your permission to send you marketing information, or sometimes your consent is implied from your interactions or contractual relationship with us. Where your consent is implied, it is on the basis that you would have a reasonable expectation of receiving a marketing communication based on your interactions or contractual relationship with us.
Direct Marketing generally takes the form of e-mail but may also include other less traditional or emerging channels. These forms of contact will be managed by us, or by our contracted service providers. Every directly addressed marketing sent or made by us or on our behalf will include a means by which you may unsubscribe (or opt out).
Miscellaneous
Personal Data of Children
Our services are not targeted to children under the age of 18. If you become aware that a child has provided Personal Data to us, please contact us immediately. If the processing of a child’s data becomes necessary, we will obtain parental consent.
Withdrawing your consent
You may withdraw your consent and request us to stop using and/or disclosing your Personal Data for any or all of the purposes we are using your Personal Data for, by submitting your request to us in writing.
Should you withdraw your consent to the collection, use or disclosure of your Personal Data, it may impact our ability to proceed with your transactions, agreements, or interactions with us. Prior to you exercising your choice to withdraw your consent, we will inform you of the consequences of the withdrawal of your consent. Please note that your withdrawal of consent will not prevent us from exercising our legal rights (including any remedies) or undertaking any steps as we may be entitled to at law.
Obligation to provide Personal Data
You are not obligated to provide Personal Data to us. However, data is necessary for the conclusion or fulfilment of the contract you have entered into with us. If you do not provide us with this data, we will usually have to refuse to conclude the contract or will no longer be able to perform an existing contract.
Closing
Can we make changes to this Privacy Policy?
We reserve the right to update and amend all or parts of this Privacy Policy, at any time. The version published on the website is the version actually in force. This Privacy Policy was last updated on Sunday, 15 January 2023.
As an individual whose Personal Data is processed as described in this Privacy Policy, you have a number of rights which are summarised above. Please note that exercising these rights is subject to certain requirements and conditions as set forth in applicable law.
Questions, suggestions, or comments
If you have any questions, suggestions, or comments on the subject of data protection, please do not hesitate to contact us.